/Terms & Conditions
Terms & Conditions 2017-11-14T15:58:03+00:00

The Belgian Life Terms & Conditions

Here at The Belgian Life we want harmony so we have put together the following Terms and Conditions so we all know where we stand.

TheBelgianLife.com (the “Site”) is maintained and operated by The Belgian Life Limited (“we”, “us” or the “Company”). We are registered in England and Wales under number 10513185. Our registered office is ℅ Danbro, Jubilee House, East Beach, Lytham, FY8 5FT. 

By accessing, browsing or using this Site, you acknowledge that you have read and agreed to be bound by these Terms and Conditions (“Terms”). If you don’t agree to these Terms then you should not use or access this Site. 

We can revise these Terms at any time by updating this section, but this will not change the Terms in relation to orders which have been placed and acknowledged by us before the change is made.  Price information is subject to change without notice.

These Terms and Conditions were created on 10/11/2017.

Please review these Terms each time you use the Site as your use of the Site after the posting of changes will be your acceptance of the changes. By agreeing to these Terms you also agree to the Site Privacy Policy below.

We grant you a personal, limited, non-transferable, non-exclusive, license to access and use the Site. We have sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site.  We will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part or all of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes.

1. USING OUR SITE

You may use the Site only for your own non-commercial, personal use and in compliance with these Terms.  You are responsible for your own communications, including the transmission, uploading or posting of information and are responsible for the consequences of such communications to the Site.  Any other use of the Site requires the prior written consent of The Belgian Life Limited. You may not otherwise copy, modify, or distribute the contents of this Site without the express written permission of The Belgian Life Limited. You may not modify, publish, transmit, participate in the transfer or sell create derivative works from, or in any way exploit, any of the content, in whole or in part, found on the Site.

By using the Site all Members agree not to use the Site for any of the following purposes:

  • Posting, communicating or transmitting any material that infringes on any intellectual property, publicity or privacy right of another person or entity,
  • Posting any information which is untrue, inaccurate or not your own or which is defamatory, derogatory, fraudulent, degrading, abusive, hateful, false, misleading, inaccurate, untrue, malicious, offensive, harassing, threatening, racist, obscene, vulgar, indecent, pornographic or of a sexual nature,
  • Engaging in conduct that would constitute a criminal offence or give rise to civil liability or otherwise violate any law or regulation,
  • Attempting to interfere in any way with the network security of the Site’s or  The Belgian Life Limited, or attempting to use the Site’s service to gain unauthorised access to any other computer system.
  • You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Site. Further, you may not use any such automated means to manipulate the Site, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or any other user’s use of the Site, including, without limitation, via means of overloading, “flooding”, “mail-bombing” or “crashing” the Site, circumventing security or user authentication measures or attempting to exceed the limited authorisation and access granted to you under these Terms. You may not frame portions of the Site within another web site. You may not resell use of, or access to, the Site to any third party without our prior written consent.

2. REGISTRATION AND PASSWORDS

In order to access certain services on the Site, you will be required to provide specific information.  All information about you must be truthful, and you may not use any aliases or other means to mask your true identity.  Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorised use under such access codes or passwords. We may suspend or terminate your access at any time with or without notice. 

3. YOUR PERSONAL INFORMATION

We are committed to protecting the information we receive from you.  We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

4. SUBSCRIPTIONS FOR 18s AND OVER ONLY

The Site is only available to registered users who are 18 years and older and who have not been suspended or removed by The Belgian Life Limited for any reason. 

5. ORDERS AND CONTRACTS

The Belgian Life Subscription Packages (“Subscriptions”) may be ordered by clicking on the Subscription you wish to purchase and then following the prompts that will appear on-screen.  The first Subscription payment is taken immediately and the Subscription box will be despatched.  However there is an option to choose the date when the next Subscription payment is taken, otherwise it will default to one calendar month from the first payment.  Alternatively ad-hoc boxes and gifts can be purchased from the appropriate page on the website.

Your order constitutes an offer to The Belgian Life to buy a Subscription or Product. All orders are subject to acceptance by The Belgian Life Limited.  We are not obliged to accept your order and may decline to accept any order.  Accepted orders will be confirmed via email.

By purchasing a Subscription you acknowledge that you have an initial and recurring payment feature and you accept responsibility for all recurring charges unless cancelled.  Your subscription will be automatically extended for successive monthly periods, at the original subscription rate unless otherwise notified in writing by us via email.  Your payment will be charged to your payment method immediately and the current month’s Subscription choice will be despatched as soon as possible, our courier service operates Monday to Friday.  Our aim is to get any orders to arrive to you within four working days of orders placed before 12pm noon on a weekday.  E.g. an order placed at 11am on a Monday will reach you no later than Friday, an order placed on Friday at 11am will reach you no later than the following Thursday.  For details on cancelling your Subscription please refer to section 7 below.

If we attempt to collect a regular payment from your desired payment method and the payment is refused, and you have not informed us of cancellation, then a £40 charge will be made to cover our administration charges and costs to us.

The Taster Box will contain 12 bottles of Belgian beer, generally 2 bottles of 6 different beers matching the description of the monthly Taster Box on our website, although some substitutions may sometimes be necessary.  The price is £39.99 and this includes packing and carriage to your address, assuming your address is within England, Wales or the Scottish Lowlands. 

The Beer Lover’s Bumper Box contains 24 bottles of Belgian beers and will be the same contents of the Taster Box, just double the number of bottles.  Again, substitutions may be made in exceptional circumstances.  The cost is £74.99 including packing and carriage to your address within England, Wales or the Scottish Lowlands.

The Connoisseur’s Selection contains 24 bottles of Belgian beers and will contain a selection of beers from sources such as premium producers, Trappist beers, stronger beers and limited brews.  There will also be some standard beers included to provide a rounded selection.  The Connoisseur’s Selection will be priced at £89.99, again including post and packing to your address in England, Wales or the Scottish Lowlands.

All deliveries to the Scottish Highlands unfortunately incur a supplement of £5 and there may also be a slight delay in delivery times due to the courier service.

The majority of the beers will be 33cl bottles although some bottles will only contain 25cl but these will be kept to a minimum.  

6. COURIER SERVICE AND YOUR OBLIGATIONS 

You will be informed about delivery details by our courier via text.  There must be someone available aged 18 or over to sign for the delivery and take responsibility of the parcel at that point in order to comply with the Licensing Act 2003.  You will be given the opportunity to re-arrange a delivery time with the courier if you are not available, but any increased costs for premium hours/days or multiple deliveries with no answer would need to be settled by you personally.  Delivery cannot be made to a PO Box address as a signature is required by someone aged 18 or over.

We take great care packing our beers but in the unlikely event of any breakages we need you to inform us immediately via email to info@thebelgianlife.com, providing .jpg images of the damage, preferably in situ.  Each case will be considered individually and replacements will be sent or you will be reimbursed according to the value of the goods.

7. CANCELLATION

You may cancel your Subscription up to 5 working days before your Subscription Payment is due by contacting us via email, including your name, account number, and address, to info@thebelgianlife.com.  We will not make any refunds if the Subscription Box of beers has already been despatched.

8. YOUR SUBMITTED CONTENT

By submitting or posting any materials or content on the Site you grant The Belgian Life Limited a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works on our websites and apps and in any other materials or medium, and sublicense such materials or any part of such materials.  This means, for example, that we can continue to use and display that content even if you ask us to remove it or after your registration or subscription has ended.  

If you do not want to grant The Belgian Life Limited the rights set out in this paragraph, please do not submit your content to us.  

We reserve the right to use content that you post to social media that specifically concerns or references us, our partners and the products we offer.  This content may be shared by us on social media, with third-parties and on the Site.

9. REVIEW GUIDELINES

We value your feedback.  

When writing your review please consider the following guidelines:

•Focus on the product and your individual experience using it

•Provide details about why you liked or disliked a product

We reserve the right not to post your review.

10. DISCLAIMERS

We are not responsible if you cannot access the Site properly because of any event outside our control.

Making the Site enjoyable and safe means we have to carry out routine maintenance to keep us free from errors, bugs, virus’s, etc. and we will endeavour to carry out such tasks at a time we perceive to be least disruptive to all.

We cannot guarantee that the Site will be free from errors, bugs or virus’s but we will do our utmost to keep it safe.  Please inform us at info@thebelgianlife.com if you notice anything untoward at any time of the day, attacks can occur at any time.

Where the Site contains links to other websites and third party products or services, these links are provided for your information only.  We are not responsible for the content of these websites or products or services or any losses you may incur by using these sites.  We expect you to use your own due diligence when following any of these third party links, services, websites or products.

11. INDEMNIFICATION

You agree to indemnify The Belgian Life Limited the reasonable costs, including reasonable legal fees, sustained or incurred as a result of content posted to the Site by you being in violation of these Terms and/or  our Review Guidelines.

12. LIMITATION OF LIABILITY

We exclude: (a) any responsibility for or liability arising out of any dealings you have with third parties that take place using or facilitated by the Site; and (b) any liability for losses which are not a foreseeable or likely consequence of your use of the Site, or of a breach of these Terms. For example, losses are foreseeable where they could be contemplated by you and The Belgian Life Limited at the start of your Subscription.

We will not be liable to you over the entire period of your use of the Site for any loss in excess of the total value of products or Subscriptions ordered by you via the Site from time to time.

Notwithstanding this, nothing in these Terms will affect any liability we may have for: 

  1. death or personal injury arising from our negligence or our liability,
  2. fraudulent misrepresentation,
  3. for breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 or,
  4. any other liability that cannot by law be excluded or limited.

13. COPYRIGHT INFRINGEMENT

The Belgian Life Limited specifically prohibits the posting of any content that violates or infringes the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity.  If you believe that any material contained on this Site infringes your copyright or other intellectual property rights or rights of privacy, you should notify us immediately and we will take action to prevent this re-occurring.

14. SEVERABILITY

If any part of these Terms shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms.

15. LEGISLATION

The operation of our site and Contracts for the purchase of Goods through our site are governed by English and European law. Any dispute arising from such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales and Europe.

You may also seek further information with regards to Online Disputes at the following site: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=EN Questions

Should you have any questions regarding our Terms and Conditions you may contact us at info@thebelgianlife.com.